MuayTix Privacy Policy: How We Protect Your Data and Payments

Last updated: October 2025

Welcome to MuayTix.com, the official online booking platform for authentic Muay Thai tickets in Bangkok.

Your privacy and data security are extremely important to us. This policy explains how MuayTix Ltd, a company registered in Scotland, collects, uses, and protects your personal data when you use our website, purchase Rajadamnern Stadium tickets, or contact our support team.
By using our website or completing a booking, you agree to this Privacy Policy and our Terms of Service.

1. Who We Are
MuayTix Ltd is a UK-registered company (Company Number SC865349) with its registered office at:
Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP, United Kingdom.

We operate MuayTix.com, the official ticketing partner for Rajadamnern Stadium, delivering real Muay Thai fight tickets with secure payments, instant confirmation, and WhatsApp delivery.

For privacy or data requests, contact us at:
📧 hello@muaytix.com
📱 WhatsApp: +66 922706095

2. What Information We Collect

We collect only the information required to process your Muay Thai ticket booking and provide support. This may include:

• Contact details: your name, email, WhatsApp number, and phone number.
• Booking data: event date, seat type, and payment status.
• Payment data: securely handled through Stripe — we never store card details.
• Technical data: IP address, browser, and device type collected through cookies for analytics and fraud prevention.
• Customer communication: any messages you send via email or WhatsApp relating to your Muay Thai experience in Bangkok.

3. How We Use Your Information

Your personal data is used only to provide a seamless booking experience and trusted service:

• Process and confirm your Rajadamnern Stadium ticket booking.
• Send your digital e-ticket securely via email and WhatsApp.
• Provide real-time customer support before your event.
• Manage optional refund requests through Refundable.me (Protect Group).
• Improve our website, analytics, and visitor experience.
• Comply with UK and Thai financial, legal, and regulatory obligations.

We never sell or trade your data. Everything we collect is used strictly to deliver your authentic Muay Thai experience safely and efficiently.

4. Sharing Your Data Securely

We work only with trusted international partners who uphold strict privacy standards:

• Rajadamnern Stadium (Bangkok) – ticket validation and seating management.
• Stripe – secure global payment processing for credit and debit cards.
• Bokun (TripAdvisor Experiences) – booking engine and checkout system.
• Protect Group / Refundable.me – optional refund coverage provider.
• WhatsApp Business – used to send your Muay Thai e-tickets and updates.
• Email delivery partners – for confirmation and event communication.

All third-party providers meet GDPR or equivalent international data protection standards.

5. International Data Transfers
Because MuayTix connects guests worldwide with events in Thailand, your data may be securely transferred between the United Kingdom and Thailand.

All transfers use encrypted systems and are covered by UK GDPR Standard Contractual Clauses to protect your information across borders.

6. Data Retention

We keep booking and payment records only for as long as necessary to meet operational, financial, or legal obligations.

Booking data is typically stored for up to six years, consistent with UK accounting and travel industry standards.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information.
• Correct or update inaccurate details.
• Request deletion of your data (“right to be forgotten”).
• Limit or object to data processing.
• Request data portability.

To exercise any of these rights, contact us at hello@muaytix.com.
You may also contact the Information Commissioner’s Office (ICO) in the UK via www.ico.org.uk.

8. Cookies and Analytics

MuayTix.com uses cookies to improve your browsing experience and measure performance.
Cookies help us understand how visitors search for Muay Thai events in Bangkok, which pages they view, and how to enhance our ticket-buying process.
You can disable cookies anytime in your browser settings.

9. Data Security

We use SSL encryption, secure servers, and layered access controls to keep your information safe.
Payments are processed through PCI DSS–compliant partners, and your Rajadamnern Stadium tickets are delivered using encrypted communications only.

10. Third-Party Links

Our website may contain links to other trusted travel and event partners, including Refundable.me, Stripe, or Rajadamnern Stadium.
Please review their individual privacy policies before providing any personal information.

11. Updates to This Policy

We occasionally update this Privacy Policy to reflect improvements in our systems or changes in data protection law.
The most recent version will always appear on this page and take effect immediately upon publication.

12. Contact Us

For privacy questions, data requests, or concerns, please contact:
MuayTix Ltd
Clyde Offices, 2nd Floor
48 West George Street
Glasgow, G2 1BP
United Kingdom

📧 hello@muaytix.com
📱 WhatsApp: +66 922706095

For more information, please review our Terms of Service and Refund Policy, which form part of your agreement with MuayTix when booking tickets by clicking on the buttons below